Powerful features for modern venues
Everything you need to manage private events, from first inquiry to final invoice.
Automated Follow-ups
Never let a lead go cold
AI sends personalized email and SMS follow-ups on your schedule while you focus on running events.
- Customizable follow-up sequences (e.g., every 2 days, up to 3 attempts)
- AI drafts context-aware messages using event details
- Email and SMS channels supported
- Human review queue or fully automated sending
- Pause, resume, or customize per lead
- Signs off as your venue contact, never as AI
Smith Anniversary
No response • 3 days ago
“Hi Jennifer, just checking in about your anniversary dinner...”
Jan 8 at 10:15 AM
“Hey Jennifer! Wanted to make sure you got my email about your March 15th event...”
Scheduled: Tomorrow 10:00 AM
If no response after #2
Smart Reply Suggestions
AI that knows your events
When clients respond, AI drafts context-aware replies using your calendar, menus, and conversation history.
- Every reply uses live event data - guest count, date, preferences
- Checks your calendar for availability before suggesting
- References your menu and space offerings
- Full conversation history informs each suggestion
- One-click send or quick edit before sending
- Learn your tone and style over time
Unified Inbox
Email and SMS in one place
Never miss a client message. Every conversation tied to the event, reply from any channel.
- Email and SMS in one unified thread per event
- Reply via any channel directly from Reunion
- Full conversation history at a glance
- Star important messages for quick access
- See opened/bounced status for emails
- Quick event notes without leaving the inbox
AI-Powered BEO Builder
Beautiful proposals in seconds
AI reads your conversations and builds branded proposals with pricing, e-signatures, and PDF export.
- AI analyzes emails to extract guest counts and preferences
- Voice dictation for hands-free BEO building
- Auto-matches items from your menu and space catalog
- Built-in e-signatures for fast approvals
- Branded PDF exports with your logo
- Clients can select menu items and see pricing update live
Instant Payments
Collect deposits effortlessly
Collect deposits immediately after signing. Powered by Stripe, funds go straight to your account.
- Deposit collection built into the proposal flow
- Card-on-file for seamless balance collection
- Real-time payment status tracking
- Process refunds directly from Reunion
- Works with your existing Stripe account
- PCI compliant - we never see card numbers
Deposit Amount
$1,025.00
25% of $4,100 total
Event Calendar
See your month at a glance
Visual calendar with all your events color-coded by status. Filter by room, team member, or event type.
- Color-coded events by status (booked, pending, new)
- Monthly and weekly views
- Click any event to view full details
- Filter by status, room, or team member
- Sync with Google Calendar
- Quick-access event list sidebar
GM Dashboard & Integrations
Run your numbers, not spreadsheets
Daily P&L tracking with automatic data sync from Toast POS and Podplay. See F&B revenue, labor costs, and court bookings all in one place.
- Daily P&L breakdown - revenue, COGS, labor costs
- Auto-import F&B data from Toast daily emails
- Sync court bookings from Podplay (and more booking platforms)
- Track events, food, and court revenue together
- Mobile-friendly for on-the-go GMs
- Configure fixed costs (rent, insurance, benefits)
Growth Ads
We run Google Ads for your venue
Done-for-you Google Ads that drive qualified event leads directly into your pipeline. Custom landing pages, conversion tracking, and ROI dashboard included.
- Full Google Ads campaign management
- Custom venue landing pages at growth.tryreunion.com
- Attribution dashboard with source breakdown
- Cost-per-lead and cost-per-booking tracking
- Monthly performance reporting
- Available as an add-on to any plan
Lead & Event Pipeline
Track every inquiry from start to finish
Visual pipeline with status tracking. Filter by status, date, space, or team member. Never lose a lead.
- Visual pipeline for all events
- 9 event statuses from New Lead to Completed
- Filter by status, space, team, or date range
- Star important events for quick access
- Inline event notes and activity log
- Bulk actions and quick status changes
Direct Booking
Let clients book themselves
Self-service booking for standard event packages. Clients pick a package, choose a date, and pay — no back-and-forth needed.
- Create packages with photos, pricing, and availability
- Public booking page with your venue branding
- Real-time availability calendar
- Automatic deposit collection at checkout
- Leads auto-created in your pipeline
- Embeddable on your website
Birthday Party Package
Includes
Sat, Mar 21 · 6:00 PM
Tasks & Automation
Never miss a step
Automated task generation based on event status changes. Create rules once, and tasks assign themselves to the right person at the right time.
- Auto-generate tasks when events change status
- Custom rules per event type or status
- Assign to specific team members
- AI-generated task descriptions
- Due date tracking with overdue alerts
- Daily task digest emails
Send BEO to Smith Wedding
Completed at 9:15 AM
Confirm catering for Nguyen event
Auto-generated · Completed at 10:30 AM
Follow up on Johnson Corp deposit
$2,500 deposit · Proposal sent 3 days ago
Send final headcount to kitchen
Auto-generated · Garcia Fundraiser (Apr 2)
Collect signed contract from Patel
Patel Gala · Was due Feb 23
Kitchen Sheets
Keep the kitchen informed
Auto-generated kitchen prep sheets from your BEO. The kitchen sees exactly what they need — menu items, quantities, dietary notes, and timing.
- Auto-generated from BEO menu selections
- Per-guest quantity calculations
- Dietary restriction highlights
- Food-out time scheduling
- Print-friendly format
- Updates automatically when BEO changes
Kitchen Sheet
Smith Anniversary Dinner
Mar 15, 2026
45 Guests
• 3 Gluten-Free (Table 2)
• 1 Nut Allergy (Table 4, seat 3)
Accounts & Contacts
Your event CRM
Organize clients into accounts. Track contact history, link events, and see lifetime value across all their bookings.
- Company/account-level organization
- Contact profiles with full event history
- Link multiple events to one account
- Track lifetime booking value
- Quick notes and activity log
- Search across all contacts
Acme Corporation
Enterprise Account
12
Events
$48.2K
Revenue
2024
Since
Contacts
Sarah Lee
VP of Events · sarah@acmecorp.com
Mike Rodriguez
Office Manager · mike@acmecorp.com
Recent Events
Q1 Team Retreat
Feb 15 · 45 guests
Spring Product Launch
Mar 28 · 200 guests
Summer Gala
Jun 14 · 150 guests
Your next private event lead deserves a faster response than “I'll get to it after service.”
Reunion gives your team one place to respond, propose, collect, and hand off — so nothing falls through during a busy week.
Personalized onboarding included • Cancel anytime
A better event day
Lead comes in before the dinner rush.
It lands in the right queue with the details your team needs to respond quickly.
Proposal goes out the same day.
The host reviews, signs, and pays without your team bouncing across systems.
Service starts with a clear plan.
Ops gets timing, notes, guest count, and deposit status from one source.